Domestic FAQs
How much does cleaning cost?
Our rate is £22.50 per hour with a minimum booking of 2 hours. The hourly rate is per staff hour. If we provide 2 members of staff for 1 hour, that would be charged as 2 hours and 3 members of staff would be 3 hours.
How many hours does my house need?
All homes are different and it depends on whether you’re looking for a weekly freshen up clean or a deep clean. 2 hours is normally suitable for a weekly clean of a 2~3 bed house with one bathroom. We would recommend 3 to 5 hours for a larger properties. It's bathrooms that take the time so the more bathrooms you have, the more hours you will need. We always recommend a deep clean for a new customer and then a weekly or fortnightly general clean.
Do I need to provide cleaning products?
No. Our team will arrive FULLY equipped for the job.
Would your team be okay using my vacuum cleaner and mop?
Some customers prefer us to use their own vacuum cleaners and mops which is fine.
How many cleaners will be at my home for the booking?
Depending on the size of the property, we allocate 2 or 3 cleaners per job. A 3-hour clean would normally be 2 people cleaning for 1.5 hours.
Do I need to be in for the clean?
Some customers prefer to be in and some out. Whichever works for you is ok with us. Our team all have clear DBS checks so you can feel safe and confident with us working in your home. We are able to hold keys, lock safe codes and alarm codes, or you can let us in when we arrive.
Commercial FAQs
Do we need to provide any equipment?
All we require are wet floor signs at the premises.
What’s included in the cleaning?
We would normally clean washrooms, bins, desks, staff room, reception and customer area. We can tailor the cleaning to meet your exact requirements to provide a complete cleaning solution.
Are you insured?
Yes, Trendy Cleans carries £2m public and products liability insurance and £10m employer's liability insurance
Holiday Homes & Airbnb FAQs
What types of properties do you service?
We offer full service cleans for holiday homes such as lodges, caravans, houses and large party houses.
Do you offer a management service?
We do not offer a management service. The turnaround dates must be passed on to Trendy Clean by the owner or their management company.
What is included in the turnaround?
We offer a full clean plus change beds, check consumables, refill condiments, etc. We will will also report any obvious damage and/or missing items to the owner.
Do you provide a laundry service?
We will bag up used bed linen and towels for collection by your laundry company or we can take them to a launderette and return to your property for an extra charge.
End-of-Build FAQs
When should I schedule an end-of-build clean?
Once all the construction and decorating work is complete and before moving into the space.
How long does an end of build clean take?
From 6 hours up to 25 hours depending on the size and scale of the renovation/construction project.
What if I need cleaning during construction?
Please get in contact to discuss this further.
Does Trendy Clean offer exterior cleaning?
We do not currently offer external cleaning.
Still have a question?
Use the contact form below or email us at info@trendyclean.co.uk